Lexence

Privacy Policy

Last updated: June 1, 2026

Lexence("Lexence," "we," "us," or "our") operates https://lexence.services and provides mobile auto detailing services in the Fort Worth & Dallas, Texas area. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request a quote, book a service, or communicate with us by text message.

Information We Collect

We may collect the following information when you interact with us:

  • Name and phone number
  • Vehicle information and service preferences
  • Location or address details you provide for mobile service
  • Photos you upload with a quote request
  • Messages you send through our website contact or quote forms
  • SMS message content and delivery metadata when you text with us
  • Basic website usage data through analytics tools

How We Use Your Information

We use your information to:

  • Respond to quote requests and customer inquiries
  • Schedule, confirm, and provide mobile detailing services
  • Send service-related text messages, including quotes, appointment updates, and follow-ups
  • Improve our website and customer experience
  • Comply with legal and carrier requirements for business messaging

SMS Text Messaging

If you submit our quote form or otherwise provide your mobile number and consent, you may receive automated and manual text messages from Lexence about your request, quote, or appointment.

  • Opt-in: You agree to receive SMS messages when you submit our quote form and accept our SMS disclosure, or when you otherwise provide express consent to receive texts from us.
  • Message frequency: Message frequency varies based on your inquiry and service status. Typically a handful of messages per quote or booking.
  • Message and data rates: Message and data rates may apply depending on your mobile carrier plan.
  • Opt-out: Reply STOP to any message to unsubscribe from Lexence SMS messages.
  • Help: Reply HELP for assistance, or contact us at (515) 337-2053.

We do not sell or share your mobile phone number or SMS consent with third parties for their own marketing purposes. Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell your personal information. We may share information only with service providers that help us operate our business, such as hosting, analytics, messaging platforms, and payment processors, and only as needed to provide our services or comply with the law.

Data Retention

We retain customer and quote information for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission over the internet or electronic storage is completely secure.

Your Choices

You may opt out of marketing texts at any time by replying STOP. You may contact us to request access to or correction of information you have provided.

Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact Lexence: